Contact information

Contact Information

We are here to help. Whether you have a question about your order, our products, or a return, our team is ready to assist you.

Customer Support

The fastest way to reach us is by email:

Support Hours

Our customer support team is available seven days a week, from 9 AM to 5 PM (Eastern Time).

Response Time

We aim to respond to every inquiry within 24 hours. During busy periods, responses may take slightly longer, but rest assured that every message is answered.

Business Address

Ionix Labs is operated by GROUP KLOUBE SOLUTIONS LLC.

9380 SW 72nd St, Suite B 214
Miami, Florida, 33173
United States

For Order-Related Requests

When contacting us about an existing order, please include your order number so we can assist you as quickly as possible.

Last updated: July 27, 2026